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Marks & Spencer customer reviews

4.5

2 customer reviews

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Customer reviews

Bethany W.

Written 24 Aug 2026

A reliable choice for homeware and clothes

I recently ordered some new curtains and a few t-shirts from Marks & Spencer. The quality is always a step above what you find on the high street, and their delivery is quite prompt, especially if you hit the threshold for free shipping. I managed to use a promotion for 30% off made-to-measure items which made a huge difference to the total cost. Everything arrived well-packaged and the fit was exactly as described.

D-RoadShopper

Written 22 Aug 2026

Good for food and gifts, but watch the promo terms

I usually stick to the Food Hall for their dine-in deals, but I tried the website for a flower delivery recently. The flowers were beautiful and lasted a long time. My only minor gripe was that the discount code I found had very specific brand restrictions that weren't immediately clear until I got to the final checkout stage. Still, the sparks rewards add up and the click and collect service is very convenient if you have a local branch nearby.